Install Emerge on your Device

Before you add Emerge to your device, you will need to make sure that you have an iTunes, Google Play, Amazon or other relevant App Store account as required by your device manufacturer - please make sure you have the credentials for one before proceeding.

Installing Emerge on Apple iOS

Apple Devices
Installing on an Apple device...

Install Emerge on iOS

Open the App Store on your device (or click here and jump straight to step 4 below);

  1. Select ‘Search’.
  2. Type ‘Emerge’ into the search box and choose 'search'.
  3. Scroll to find the Emerge App (if not at the beginning) and,
    • either select, by touching the App name, to read more about the App and see screenshots and reviews etc
    • or proceed straight to installation.
  4. Once you are ready to install, select the grey 'FREE' button located in the top right section of the App title.
    • The button will then change to a green 'INSTALL APP' button.
  5. Select this and enter relevant iTunes credentials.
  6. The green button will then change a 3rd time to say 'INSTALLING' and the logo will include a progress bar; once this has completed the button will change a 4th and final time to a grey 'OPEN' button. Pressing this will take you straight into Emerge.
    • Alternatively you can access Emerge from your device's homescreen (new Apps are usually added to the end of other installed Apps so you may have to scroll across to find it dependent on how the device is configured).

 

Installing Emerge on Android

Android Devices with Google Play
Installing on a Google Play device...

AndroidInstallOpen Google Play on your device (or click here and jump straight to step 4 below);

  1. Select ‘Search’.
  2. Type ‘groupcall emerge’ into the search box and touch the search magnifying glass.
  3. Scroll to find the Emerge App (if not at the beginning) and select it by touching the App name.
  4. Once you are ready to install, select 'Download' button located in the top right section of the App title.
    • Accept any permissions or warning messages that come up.
  5. You will now see a progress bar; once this has completed the button will change to a grey 'OPEN' button. Pressing this will take you straight into Emerge.
    • Alternatively you can access Emerge from your device's homescreen (new Apps are usually added to the end of other installed Apps so you may have to scroll across to find it dependent on how the device is configured).

To use Google Play, Android requires you to have a Gmail account. If you need advice on how to configure your android device in general, there is a wealth of information available on the internet. Groupcall do not offer generic android support; we can only offer support relating to our products specifically.
If ‘Accept & Download’ is not displayed as expected, the device may not be setup for App Market use correctly so please see above advice relating to Groupcall and device support.

If your device does not use Google Play, Emerge is available in certain other third party provided Android App Markets. If you cannot find it in your usual App Market, please let us know.

 

When using Emerge in a school environment (i.e. not on the demo system) you will need to have your device allowed in your school's Server Application - please speak to the Groupcall Administrator in your school to arrange this and get relevant login details.

Using Emerge for the First Time

The first time Emerge is used, it will download all of the information from the MIS. It won’t do this every time you use it, but it will do it periodically based on the different types of information it uses.

For example, it will only download student photographs every 10 days, but it will download student records once a day and attendance many times a day.

Emerge will manage this itself, so when you see “Fetching…”, some of the information is out of date and needs to be updated. All of this is configurable based on the preferences of the school subscribing to Emerge.

Using Emerge

We have made Emerge to be fairly intuitive and we think you will be able to see how easy it is to use, but just in case you need a hand, or simply want to see what its like before you install the app, we have produced some simple visual guides to get you started on each platform below. If you need more help, please get in touch!

Using MIS Data

Browsing Student and Staff information is as easy as pressing a few buttons - look out for interactive fields such as phone numbers and email addresses.

Taking Attendance

Emerge allows you to take attendance on your device, which will be written directly back to the MIS. To change Attendance Marks, touch or click the Left, Middle or Right of a Student's row and see what happens!

When you select Attendance, Emerge will download the latest attendance information for the whole school for the next two days (configurable). This means you can take attendance for any class (if you have the access rights).
iOS Android Windows 8.1
Attendance Android_Attendance W8_attendance

If you would like to see more detail about the process of taking Attendance in Emerge, have a look at our detailed Attendance guide.

Recording Behaviour or Achievement

Emerge also allows you to record Achievement and Behaviour on your device, if you have SIMS, including the ability to upload supporting media, such as a photo of a bullying event or a photo of good work.

Show me how on Apple iOS

behaviour instructions_2014

 

Show me how on Android
Android_Beh
Show me how on Windows 8.1

W8_Beh  

When you have made changes and you select Home or Save, the changed attendance, achievement or behaviour information will be written directly back to the MIS.

Viewing Reports

Open a report and see an overview for your school by day and session (AM/PM). Don't forget you can update attendance from here by accessing the shortcut to display e.g. all unauthorised absent students.

Next Steps...

If you need any further assistance or get in to any difficulty, then please contact Groupcall Support. If the issue affects Groupcall Partner products you should refer to the support arrangements for that specific Groupcall Partner.

…And Finally

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