--- title: View Activities | Messenger Payments description: The Messenger Payments Dashboard displays a summary of current, archived, and draft activities in the system. Learn more. --- 020 8506 6100 [![](https://support.groupcall.com/hs-fs/hubfs/Groupcall-logo-250-x-131.png?width=214&height=50&name=Groupcall-logo-250-x-131.png "Groupcall-logo-250-x-131.png")](https://support.groupcall.com) [Customer Login](https://www.groupcall.com/login) Menu ** ![](https://www.groupcall.com/hubfs/POS-Mock-up.png) ![](https://www.groupcall.com/hubfs/POS-3.png) # View Activities The **Messenger Payments **Dashboard displays a summary of current, archived, and draft activities in the system. From **View Activities **you will be able to locate any activity, add additional students to an existing activity and view a summary of payments made for each activity so far. ## Table of Contents ## Getting Started 1) To begin, click on **View Activities** under the **Messenger Payments** Tile.    ![View activities](https://www.groupcall.com/hubfs/POS_-_View_activities_tile-small.png "View activities") Click image to expand.   2) From this page, you will see a list of activities with the relevant information separated by columns.   ![View activities](https://www.groupcall.com/hubfs/POS_View_activities-small.png "View activities") Click image to expand.   |  **Column** | **Description**  | | --- | --- | | ** Activity Name** | **Click on the header** to order activities in alphabetical order  | | **Activity Date/Time ** | **Click on the header** to order activities by the start date & time  | | **No. Sent/No. Drafts ** | Number of students invited to the activity/number of students pending to be invited  | | **Total Requested ** | Total amount of money requested for the activity  | | **Total Paid ** | Total amount that has been paid by parents so far  | | **Total Outstanding ** | Total amount that is still due from parents  | | **Paid Online ** | Total amount of money that has been paid by parents online via **Messenger Payments**  | | **Paid Offline ** | Total amount of money that has been paid by parents offline, i.e. not through **Messenger Payments** **(****i.e. by cash****)**  | | **No. Online ** |  Number of payments that were made online, through **Messenger Payments** | | **No. Offline** | Number of payments made offline, i.e. not through **Messenger Payments** | ## Dashboard Features Below are a list of features that can be accessed from the **View Activities** Dashboard: ### Archive Activity - **Archive** an activity when it is no longer active or needed, but you don’t want to delete it altogether. - Use the toggle in the first column to archive an activity. ![Archive activity](https://www.groupcall.com/hubfs/POS_-_archive_activity-small.png "Archive activity") Click image to expand. - If you want to view activities that have been archived, click **Actions** > **Archived** **Activities**. ![Archived activities](https://www.groupcall.com/hubfs/POS_-_View_Archived_Activities-small.png "Archived activities") Click image to expand. - Archived activities can be **un-archived** by clicking on the toggle in the first column. ![Un-archive activity](https://www.groupcall.com/hubfs/POS_-_Un-archive_activity-small.png "Un-archive activity") Click image to expand. ### Search - To look for a specific activity, enter an activity name into the search box at the top of the page and click **Find**. ![Search activities](https://www.groupcall.com/hubfs/POS_-_search_activities-small.png "Search activities") Click image to expand. - To remove the search filter, click **Actions** from the top right corner and select **Reset search. ** ### Sort - Sort activities by either alphabetical order or start time, by clicking on the column headers: **Activity** **Name** or **Activity Date/Time**. ## View Activity Details Users can view more information for an activity by clicking on the activity name from the first column. Further information for each activity are split into 5 panels: **Summary, Activity, Add Recipients, Draft Payments, Payments, Generate Payment Requests.** ![View activities](https://www.groupcall.com/hubfs/View_Activities_tabs-small.png "View activities") Click image to expand. ### Payments - The **Payments** panel for an activity shows the list of students who have been invoiced for the activity. The following information is shown for each activity by column: | **Column** | **Description/Action** | | --- | --- | | **Student name** | Click on the column header to sort the student’s alphabetically. Click on the student’s name to view their **Payment History**, and issue **refunds**. | | **Class** | Displays the student’s Registration Group. | | **Amount due** | Cost of activity for this student. | | **Amount outstanding** | Balance left to pay for this student. | | **Amount paid online** | Amount paid via **Messenger Payments’s** system. | | **Amount paid offline** | Amount paid via cash or cheque, and recorded in **Messenger Payments**. | | **Payment Date** | Date last partial/full payment was received for this student. | | **Reminder** | Click to send a reminder for payment home for this student. | | **Consent Given?** | If consent is required, this column will appear with ticks next to students for whom parental consent has been received. | | **Settled?** | Click the lock icon next to a student if you wish to remove the payment (settle the bill) for them. | | **Notes/Edit** | Click the pencil icon next to a student to leave any notes. Your comment will then appear in the **Notes** column. | | **Delete** | Click the bin icon to remove a student from the activity. This action will not be possible if the student has already paid for the activity. | - Other features that you will find useful on this tab are listed below. ### Send Ad-hoc message - Click ![POS_-_Send_adhoc_message.png](https://www.groupcall.com/hubfs/POS_-_Send_adhoc_message.png "POS_-_Send_adhoc_message.png") from the top of the page to send a group message to the primary contacts of students participating in this activity. - Simply type your message in the textbox and send via the **Actions** panel on the right. - The message will be sent out via **Messenger** and be viewable from your [History](https://support.groupcall.com/messenger/message-history) page. ### Payment History/Refunds - Click on a **student’s name** from the first column of the View **Activities Dashboard** to display their **Payment History **for this activity. From here, you can print off a **receipt** for proof of payment or provide a **refund**. ![Payment history](https://www.groupcall.com/hubfs/POS_-_Payment_history-small.png "Payment history") Click image to expand.   - To refund a payment, click the ![POS_-_refund.png](https://www.groupcall.com/hubfs/POS_-_refund.png) icon. From the Refund pop-up box, enter the correct information including why the payment is being refunded and the amount. Then click **Refund/Cancel**. ### Search - Locate an individual student by entering their last name into the search box above the list of activities, then click ![POS_-_Search.png](https://www.groupcall.com/hubfs/POS_-_Search.png) **Search**. - Clear the search results by clicking **Reset**. ![View activity search](https://www.groupcall.com/hubfs/POS_-_View_activity_search-small.png "View activity search") Click image to expand. ### Reminders - Click ![POS_-_send_reminders.png](https://www.groupcall.com/hubfs/POS_-_send_reminders.png) from the top of the page to send reminders home for all students that still have an outstanding balance. ### Export - Click on ![POS_-_Export_to_CSV.png](https://www.groupcall.com/hubfs/POS_-_Export_to_CSV.png) from the bottom of the page to download a **.csv** of the **Payment** information for this activity. Ensure that you have enabled downloads in your internet browser. ### Summary - The **Summary** tab provides a high-level view of payments for the activity you are currently viewing. ![Summary tab](https://www.groupcall.com/hubfs/POS_-_Summary_Tab-small.png "Summary tab") Click image to expand. - Important information on this page include how much has bee paid so far, and how much is still outstanding. ### Activity - The **Activity** tab displays details including the description, time and date, costs and fees, and whether any discounts have been applied. - Once an activity has been created and payment requests were sent (not a draft activity), ***the activity details cannot be edited.*** - New students can be added to the activity after it has been created (refer to next section). ![Activity](https://www.groupcall.com/hubfs/POS_-_Activity-small.png "Activity") Click image to expand. ### Add Recipients - Add classes, groups and/or individual students to an existing activity from the **Add Recipients** - To add additional students to an activity, click **View and Edit**. This will open the Activity in **Edit** **Mode**. ![Add recipients](https://www.groupcall.com/hubfs/POS_-_Add_recipients-small.png "Add recipients") Click image to expand. - Once you are in **Edit Mode** for an existing activity, you can add classes/groups, or individual students as outlined in the below image. - Once you have added additional students, click **Proceed** in the bottom right corner to update payment requests. ![Edit recipients](https://www.groupcall.com/hubfs/POS_-_Edit_recipients-small.png "Edit recipients") Click image to expand. - For step-by-step instructions on how to add recipients,[click here](https://support.groupcall.com/messenger/payourschool/create-activity#add_recipients)**.**  ###  Draft Payments - ***If you have added additional students to an existing activity***, you will also need to the update payment requests for them from the **Draft Payments ** - By default, the amount that additional students will have to pay is the one you originally set for the activity. You can update this for new recipients by entering a new amount in the **Change Amount** - Alternatively, click **Apply Discounts** from the top of the list if you would like to apply a new amount to all the new recipients. - To remove a payment for a student completely, click on the ![POS_-_Settled_.png](https://www.groupcall.com/hubfs/POS_-_Settled_.png "POS_-_Settled_.png") icon in the **Settled? **column. ![Draft payments](https://www.groupcall.com/hubfs/POS_-_Draft_payments-small.png "Draft payments") Click image to expand. ### Generate Payment Request - Click ![POS_-_Save_and_issue_payment_button.png](https://www.groupcall.com/hubfs/POS_-_Save_and_issue_payment_button.png) to issue payment requests from this tab ***if you have just added students to an existing activity. *** - This button will be greyed out if you have not added any new students. ** Contact us: [Contact Support](https://support.groupcall.com/contact-support) ** Telephone: 020 7237 8456 ** Let's get social: [**](https://www.facebook.com/pages/Groupcall+Ltd/134802463272409)    [**](https://www.linkedin.com/company/groupcall-ltd)    [**](https://twitter.com/groupcall)    [**](https://www.youtube.com/channel/UCJJjYSDa0hxNAooVCAFYGuA) ![](https://dc.ads.linkedin.com/collect/?pid=77182&fmt=gif)