--- title: Parent Portal | Messenger Payments description: A guide to making payments within the PayOurSchool portal. Learn more. --- 020 8506 6100 [![](https://support.groupcall.com/hs-fs/hubfs/Groupcall-logo-250-x-131.png?width=214&height=50&name=Groupcall-logo-250-x-131.png "Groupcall-logo-250-x-131.png")](https://support.groupcall.com) [Customer Login](https://www.groupcall.com/login) Menu ** ![](https://www.groupcall.com/hubfs/POS-Mock-up.png) ![](https://www.groupcall.com/hubfs/POS-3.png) # Parent Portal Once you have [created an activity](https://support.groupcall.com/messenger/payourschool/create-activity), parents receive a message from the school letting them know that they are able to pay for cashless catering or other activities. They will be then able to access the **Parent Portal** for **Messenger Payments. ** Logging into the parent portal is very straightforward and doesn’t require you to provide any additional login details to parents. For steps on how parents can top-up their child’s cashless (lunch) balance, [click here.](https://support.groupcall.com/messenger/payourschool/parent-portal-xpressions#getting_started) ## Table of Contents ## Getting Started 1) Parents will receive an email from the school letting them know that their child has been assigned to an activity, and that the school requires payment. ***Ensure that parent emails are up to date in your MIS.***   ![Portan example - parent email](https://www.groupcall.com/hubfs/POS_-_portal_example_parent_email-small.png "Portan example - parent email") Click image to expand.   2) In the email, parents will each be provided with a unique URL, specific to payments for the child set out in the email. 3) Once parents click on the URL they receive (via email), they will be directed to the **Parent Portal**. 4) Parents will need to enter the last two initial of their child’s surname and then click **Submit**. ***Ensure that the child’s surname is correct in your MIS.***   ![POS - Parent portal authentication](https://www.groupcall.com/hubfs/POS_-_Parent_portal_authentication.png "POS - Parent portal authentication")    5) Once they are logged into the portal, they will see a list of all payment requests – both for activities and for cashless catering. ## Activity 1) Parents will see all activities that require payment for their child via their **Parent Portal**. 2) Under a specific activity, parents will see the **Outstanding** payment, and can choose how much they wish to pay now (**Amount Paying Now**). a. This means parents can choose to pay for an activity in full, or in partial instalments. By default, they will be asked to pay the full amount for the activity.   ![Parents pay for activity](https://www.groupcall.com/hubfs/POS_-_parents_pay_for_activity-small.png) Click image to expand. 3) Once parents have decided how much they wish to pay, they need to toggle the **Pay Now** field to **Yes**. 4) If the activity requires **parental consent**, toggling yes will expand the **consent field**. Parents must consent to the activity ***before ***making their payment. ![Provide consent](https://www.groupcall.com/hubfs/POS_-_provide_consent-small.png) Click image to expand.   5) To complete the payment, parents need to scroll down to the bottom of the page and click **Pay Now**. 6) Parents will then be directed to enter their card details and **submit payment**. > --- > > **Top Tip: **Parents can visit [parents.groupcall.com/Messenger Payments](http://parents.groupcall.com/payourschool) for instructions on how to pay for activities. ** Contact us: [Contact Support](https://support.groupcall.com/contact-support) ** Telephone: 020 7237 8456 ** Let's get social: [**](https://www.facebook.com/pages/Groupcall+Ltd/134802463272409)    [**](https://www.linkedin.com/company/groupcall-ltd)    [**](https://twitter.com/groupcall)    [**](https://www.youtube.com/channel/UCJJjYSDa0hxNAooVCAFYGuA) ![](https://dc.ads.linkedin.com/collect/?pid=77182&fmt=gif)