Using Tokens

Much like a mail merge function all messages created within Messenger v5 can be personalised by using ‘tokens’.  You can use these tokens in broadcast, open or closed response messages, using SMS, voice, email or letter. You should avoid using tokens when 'tweeting' a message and if a token is used, you should ensure that the Message Frequency is set to 'For Each Student Parent Combination'.

Tokens can be activated by placing your cursor in the message text where you wish the token to appear, then ‘right-click’ to show the list of available tokens.
Click on the preferred choice and it will appear in your message surrounded by two dollar signs. Additional tokens can be added via the source data.

The tokens supported in Mv5 are shown in the table below.

Any tokens relating to a student (4 - 14 below) will only render in an outgoing message if the recipient was set up in the MIS and has a student associated with them; i.e. Staff contacts and contacts saved within the Messenger v5 Address Book will, for example receive a message that says "$StudentName$" as opposed to "Clarissa Abbot".

This contact has a student associated with them, so the token $StudentName$ displays as the Student's name when they receive it.

This contact has a student associated with them, so the token $StudentName$ displays as the Student's name when they receive it.

This contact does not have a student associated with them, so the token $StudentName$ displays as it is on their phone.

This contact does not have a student associated with them, so the token $StudentName$ displays as it is on their phone.

 

 

Certain other tokens may be enabled in your school based on your particular set-up.