Change Password

Messenger v5 has a simple to use password change interface to allow users to manage their own passwords thus preventing the need for administrator intervention and consequently increasing security.

To change your password;M5_Change_Password_Window

  1. Ensure you are in the Tools > User Preferences screen.
  2. Click on the 'Change Password' button.
  3. In the pop-up window first enter your current password* in the 'Old Password' box. *This could be a temporary one emailed via the reset password function.
    • If you have forgotten your current password, you should follow these instructions instead.
  4. There are some password rules to ensure you set a strong and secure password.
  5. In the 'Confirm Password' box, enter the password exactly as you entered it in the 'New Password' box.

Your new password will not be accepted if it does not meet the criteria below;

  1. Minimum of 8 characters.
  2. Cannot be the same as your username.
  3. Cannot be any of the following unsafe common password choices;
    • "password", "liverpool", "god", "123456", "123", "letmein", "qwerty", "monkey".

The system will also advise you how strong your password is, you should make it as strong as you can whilst making it memorable.

A strong password means a more secure system and better protection of valuable children's data.


You have now changed your password - you will need to use your new password next time you login (and every time after that until you change it again!).