--- title: Messenger Update 13/02/19 description: Over the Christmas break, we have spent some time and effort on improving the performance of the Messenger platform. We have also fixed a backlog of minor bugs and tweaks. image: https://www.groupcall.com/hubfs/Messenger.png --- 020 8506 6100 [![](https://support.groupcall.com/hs-fs/hubfs/Groupcall-logo-250-x-131.png?width=214&height=50&name=Groupcall-logo-250-x-131.png "Groupcall-logo-250-x-131.png")](https://support.groupcall.com) [Customer Login](https://www.groupcall.com/login) Menu ** # [Product Updates](https://support.groupcall.com/product-updates) ## LATEST PRODUCT UPDATES ### All you need to know about the most recent improvements. Filter by Category ** - [Show All ](https://support.groupcall.com/product-updates) ### Posts by Tag - [Messenger Forms (3)](https://support.groupcall.com/product-updates/tag/messenger-forms) - [Groupcall Messenger (2)](https://support.groupcall.com/product-updates/tag/groupcall-messenger) - [Groupcall Emerge (1)](https://support.groupcall.com/product-updates/tag/groupcall-emerge) - [Groupcall Xpressions (1)](https://support.groupcall.com/product-updates/tag/groupcall-xpressions) ## Messenger Update 13/02/19 ** February 13, 2019 ![Messenger Update 13/02/19](https://www.groupcall.com/hubfs/Messenger.png) Share : [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fsupport.groupcall.com%2Fproduct-updates%2Fmessenger-update-30%2F08%2F18-0%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fsupport.groupcall.com%2Fproduct-updates%2Fmessenger-update-30%2F08%2F18-0%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fsupport.groupcall.com%2Fproduct-updates%2Fmessenger-update-30%2F08%2F18-0%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fsupport.groupcall.com%2Fproduct-updates%2Fmessenger-update-30%2F08%2F18-0%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=Messenger%20Update%2013%2F02%2F19) [![Share on Email](https://static.hubspot.com/final/img/common/icons/social/email-24x24.png)](mailto:?subject=Check%20out%20https%3A%2F%2Fsupport.groupcall.com%2Fproduct-updates%2Fmessenger-update-30%2F08%2F18-0%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Check%20out%20https%3A%2F%2Fsupport.groupcall.com%2Fproduct-updates%2Fmessenger-update-30%2F08%2F18-0%3Futm_medium%3Dsocial%26utm_source%3Demail) **Features to help your school remain GDPR compliant** - Session timeout warning: When Messenger has not been used in sometime you will receive a popup warning you - **Discard Messages** in Advanced Messaging: Clear entire messages and start again - Prevent email forwarding to email addresses that aren't on the schools domain  **Requested Feature** - **Incoming Message** notifications: You asked, we listened! Never miss an incoming message again. Receive email notifications once every 5 minutes when you have new incoming messages. Groupcall Messenger's intuitive new feature will only send  one email if you receive several messages within a 5 minute window. This means you don't have to stay logged into Messenger or manually monitor your incoming messages count. You can enable this feature and personalise it in your **Account Settings - Incoming** tab. **Bug Fixes** - Fixed an issue with duplicate incoming messages - Fixed an issue with the Emergency Voice and SMS service - Fixed an issue where some email messages were getting stuck as ‘processed’   ### Related posts [![Messenger Update 30/08/18](https://www.groupcall.com/hubfs/Messenger.png) ](https://support.groupcall.com/product-updates/messenger-update-30/08/18) ** [Groupcall Messenger](https://support.groupcall.com/product-updates/tag/groupcall-messenger) ## [Messenger Update 30/08/18](https://support.groupcall.com/product-updates/messenger-update-30/08/18) **Features to help your school remain GDPR compliant** [**](http://www.facebook.com/share.php?u=https://support.groupcall.com/product-updates/messenger-update-30/08/18/) [**](https://twitter.com/share?url=https://support.groupcall.com/product-updates/messenger-update-30/08/18/) [**](mailto:?&subject=Messenger%20Update%2030/08/18&body=https://support.groupcall.com/product-updates/messenger-update-30/08/18) [**](http://www.linkedin.com/shareArticle?mini=true&url=https://support.groupcall.com/product-updates/messenger-update-30/08/18/&summary=&source=Actus) [**](https://plus.google.com/share?url=https://support.groupcall.com/product-updates/messenger-update-30/08/18/) ## Subscribe to Product Updates Email ** ## Subscribe Via Email ### Subscribe to Email Updates ** Back ## THE DFE DATA PROTECTION TOOLKIT FOR SCHOOLS [![Read More](https://no-cache.hubspot.com/cta/default/1786725/49f95395-f559-4bb3-8d2a-e24fbc7370cd.png)](https://cta-redirect.hubspot.com/cta/redirect/1786725/49f95395-f559-4bb3-8d2a-e24fbc7370cd) ** ** Contact us: [Contact Support](https://support.groupcall.com/contact-support) ** Telephone: 020 7237 8456 ** Let's get social: [**](https://www.facebook.com/pages/Groupcall+Ltd/134802463272409)    [**](https://www.linkedin.com/company/groupcall-ltd)    [**](https://twitter.com/groupcall)    [**](https://www.youtube.com/channel/UCJJjYSDa0hxNAooVCAFYGuA) ![](https://dc.ads.linkedin.com/collect/?pid=77182&fmt=gif)