Message Count PIN

As an additional security measure to prevent unauthorised high SMS/Voice usage and to avoid potential email spamming, a pin code is required to send a message count over a certain threshold (this threshold is set by the school administrator but defaults to 1000).  If you breach the threshold, your system administrator will be able to supply you with a pin code which will allow the message(s) to be authorised and sent.

This is calculated as the total number of messages required, across all contacts and all message formats - NB this does not include the SMS unit count. So a long message sent to 999 recipients would not require a PIN.

Mobile phone numbers in contact list


Emails addresses in contact list


Phone numbers receiving a voice message in contact list


Total number of messages

To provide some clarity on this, some examples are provided below;