Depending on your school’s preferred settings, an additional authorisation layer may be activated.
Sending a message without authorisation
If your user account does not have the authorisation to send a message, you can follow all the steps to compose your message, including recipient selection, but you will only be able to submit your message for authorisation.
A user who has the required authorisation level will get alerted to the fact there is a message needing to be approved when they log in to the system. If you are in a scenario where you require immediate authorisation, we recommend you speak to your school administrator or another user who has this level of permission as opposed to waiting for them to log in and see it.
Authorising a message for another user
If you are a user who has been asked to authorise a message for another person, click on the link below to see how to do this.
Select ‘Authorise Messages’ from the front screen or the header as appropriate.
You will then see a list of all pending messages requiring authorisation.
- The ‘i’ icon will show you in depth details about the message, including Message format breakdown and a list of recipients.
- The red ‘x’ icon allows you to deny authorisation. The message will be deleted.
- The green ‘tick’ icon allows you to authorise the message for delivery. Click this to send the ‘pending’ messages.