Where does the information in Emerge for Parents come from?

In order to download the Xporter application, please click the link below.

http://www.groupcall.co.uk/download/Xporter4/GroupcallXporter4_Setup.exe

The installation itself is very straightforward, but to help you we have provided a video and some step by step instructions.

Download the above file, then save and run the file you downloaded as appropriate for your organisation.

Having started the set-up running, you will find it a straightforward process to click through the installer.

Accept the default installation points and select “Install”…
Choose your MIS as appropriate… and click next or install as appropriate on next few windows.

 

 

 

Enter the groupcall user credentials for your MIS installation. Ensure you select “Login” before choosing “Next”…

And in the subsequent window complete your LEA and Establishment code and school name as relevant, following the last few windows through until you finish the installer.

 

 

Getting Help

In the unlikely event that you run into a problem with your installation then please contact the partner or Local Authority that provided Groupcall Xporter to you for support. They are best qualified to carry out first line support because they know you, the end customer, and because they know the system that your data is being sent to.

If your Xporter problem needs Groupcall’s input then your supplier will elevate the case to Groupcall on your behalf. In this instance Groupcall might contact you directly to investigate the problem you’re having and to try and resolve it for you.

 

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Posted in: Getting Started