This software is the tool that logs all activity for the Groupcall Emerge service. It will display any device connection attempts, together with specific user details and data fetching.
This can be used for troubleshooting as it will also display any data related device error messages. In normal use you most likely won’t need to run this software on a regular basis; we have provided it for local, in school support and use by Groupcall’s Support teams to address and diagnose any issues. You may be asked to collect logs and forward them to Groupcall for support. If you can include any such logs when contacting groupcall for support, that would be most helpful and allows us to diagnose your problem more quickly.