Tag Archives: Emerge

Emerge Log Viewer

This software is the tool that logs all activity for the Groupcall Emerge service. It will display any device connection attempts, together with specific user details and data fetching. This can be used for troubleshooting as it will also display … Continue Reading

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Groupcall Management Console

This software is the tool used to setup and maintain emerge devices, users and groups which will be used within the school system, alongside any additional settings and options needed. This runs off a newly installed service “Groupcall Emerge Service”. This … Continue Reading

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Emerge Remote Wipe and Deactivation

Some second line defences have been built in to the functionality of Emerge to maintain data security in the event of device loss and or personnel changes. If the device is lost or stolen, Emerge can be remotely deactivated and … Continue Reading

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Emerge Encryption

Emerge has its own dedicated encryption facility, it does not rely on encryption facilities provided by the device. Sensitive data is encrypted using AES 128 (Advanced Encryption Standard) which is the government standard for the UK. Using this method, MIS … Continue Reading

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Emerge Two-Factor Authentication

Emerge uses Two-Factor Authentication. This means using two independent methods of identification (i.e. something you have and something you know!). All iOS and Android devices are hard coded with a globally unique string called the Device UDID – something you … Continue Reading

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Emerge Browser Cookies

Groupcall Emerge is not a browser-based service and therefore does not rely upon Internet browser cookies for any functionality.

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Emerge Data Lifecycle

Your data’s point of origin remains in the controlling system.  Data is cached in Groupcall Emerge for an agreed time period – this may vary for the different datasets.  If the Emerge app is not accessed for a set period … Continue Reading

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Emerge Updates

Once installed, the Emerge Server Software requires no further maintenance intervention (provided that Xporter maintains accessibility to the pre-requisite URLs e.g. after a proxy server change etc) as required updates are released and applied via the in-built mechanisms. App updates … Continue Reading

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Emerge Data Security

This section provides details of the management of data security in relation to the use of Groupcall Emerge. Data is transported bi-directionally between the Emerge Service and school MIS. Emerge then communicates securely with registered Emerge enabled devices.  All data … Continue Reading

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Emerge Transfer and Use of Personal Information

Groupcall Emerge securely caches Personal Information.  Datasets cached by Emerge include: Students Staff Forename Surname Date of Birth Contacts Siblings Address Medical Behaviour Timetable Attendance Photo (see Data Security section for more information)   Forename Surname Date of Birth Address … Continue Reading

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