Tag Archives: Admin

User Roles

From the user roles screen you can manage user roles for other users (i.e not the user you are currently signed in to Messenger v5 as). We recommend having a ‘super-user’ that has all roles, but is not used on a … Continue Reading

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Add User

Go to the ‘Manage Users’ screen, accessible via the tools menu. To add a  user, click ‘Add a User’ at the top of the table summarising existing users. In the pop up window you can search for users already known … Continue Reading

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Upload Data

The upload data page allows you to import lists of contacts via a spreadsheet. This is outside of the MIS automatic synchronisation enabled in the majority of schools and so should be used with care so as to avoid data … Continue Reading

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Voice Library

The voice library page allows you to modify the pre-defined voice templates in Messenger v5. To customise any of these templates, click the (+) button adjacent to required template. The steps in the pop-up window here are the same as … Continue Reading

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Manage Contacts

The manage contacts page allows you to add, remove and modify contacts. Please ensure you have read and understood the note about the Source of Data before amending Contacts within the Mv5 address book. From within Tools > Manage Contacts you … Continue Reading

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Manage Users

The manage users page allows you to add/remove and control various settings relating to the user accounts in Messenger v5. In this section we cover each of the options. If this is a new instance of Messenger v5 you will … Continue Reading

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Usage Report

You can monitor your school’s usage of SMS, emails and voice messages through the usage reports page. Messenger v5 provides a breakdown of messages sent across your chosen date range (by default over the current month) and allows you to … Continue Reading

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Account Settings

The account settings page allows you to control various settings relating to your school’s instance of Messenger v5. In this section we cover each of the options. The page you see may appear differently to the screenshot and options described … Continue Reading

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Release Note

This shows the current features and a list of new features from each previous release.  

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User Preferences Settings

Here users can change their own user settings; this menu item is available to all users and not just Administrators. These settings are used in the preview screen as default when sending messages. The email address is compulsory and will … Continue Reading

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