Syncing Contact Details to Messenger v5 from an MIS

Please see sections below regarding the MIS configuration required for Contact details to display in Messenger v5.

 

SIMS

Where are Contact Details taken from in SIMS?

Number detaSIMS_Home_Studentils are taken from the "Family/Home" section.

 

Open the Contact you wish to edit.

SIMS_Contact_Student

 

Assuming that the Parental Responsibility box has been checked AND the Priority order is inserted, the
numbers will then be read. NOTE: The highest priority contact details will be used.

Messenger v5 will use the three key number sections in SIMS

  • The Home telephone numbers are taken from “Family/Home” section, the location field is labelled “Home".
  • Work telephone numbers are taken from “Family/Home” section, the location field is labelled “Work".
  • Mobile numbers are taken from “Family/Home” section, the location field is labelled “Mobile".

M5_SIMS_Phone_Number_Location_Mobile_2Assuming that the parental responsibility box has been checked, where there are multiple priority contacts; Mother, Father, Other Family Member/Relative, Messenger v5 will select the contact with the highest priority order with Parental Responsibility first. (Priority order takes the form, 1, 2, 3 etc with 1 being the highest).

All numbers are used for Voice calls, but for text calls only one number is used. The system applies the following rules to choose which number;

  • If there is only one mobile number, Messenger v5 will use it.
  • If there are two numbers, it will use the one which has the highest priority order.
  • If there are two numbers and both have the same priority order, Messenger v5 will select the contact details that appear at the top of the ‘Family/Home’ contact screen list.

Groupcall will also use the following Email address section in SIMS…

Email address details will again be selected from the “Family/Home” section entitled Telephones and Email addresses.

Similar rules will be applied to email addresses as are applied to the selection criteria for mobile phones.


E1

Where are Contact Details taken from in E1?

Messenger v5 will use the three key number sections in E1

Number details are taken from the “Student Details – contact” section;

  • The Home telephone numbers are taken from “Student Details – Pupil”, the location field is labelled “Home Telephone″ from within the Telephone section.
  • Work Numbers are taken from “Student Details – Contact”, the location field is labelled “Work”, from within t the Telephone section.
  • Mobile Numbers are taken from “Student Details – Contact”, the location field is labelled “Mobile”.

Assuming that the SOS option has been checked, the SOS Priority order is then read, and the highest priority user details will be used. If there are multiple priority contacts; Mother, Father, Other Family Member/Relative, Messenger v5 will select the contact with the highest priority order with SOS Responsibility. (Priority order takes the form, 1, 2, 3 etc with 1 being the highest).

All numbers are used for Voice calls, but for text calls only one number is used. The system applies the following rules to choose which number;

  • If there is only one mobile number, Messenger v5 will use it.
  • If there are two numbers, it will use the one which has the highest priority order.
  • If there are two numbers and both have the same priority order, Messenger v5 will select the contact details that appear at the top of the ‘Pupil Contacts’ contact screen list.

Location of Fields within E1

Field_Location_E1


G2

Where are Contact Details taken from in G2?

Messenger v5 will use the three key number sections in G2...

Number details are taken from the "Student Details – Pupil and Family" section;

  • The Home telephone numbers are taken from "Student Details – Pupil", the location field is labelled "Home 1" and/or "Home 2" from within the Personal section.
  • Work Numbers are taken from "Family - Parent/Guardian", the location field is labelled "Number", from within the 'Notes' section. 
  • Mobile Numbers are taken from "Family - Parent/Guardian", the location field is labelled "Mobile". 

Assuming that the parental responsibility box has been checked, the Emergency priority order is then read, and the highest priority user details will be used. If there are multiple priority contacts; Mother, Father, Other Family Member/Relative, Messenger v5 will select the contact with the highest priority order with Parental Responsibility and Emergency first. (Priority order takes the form, 1, 2, 3 etc with 1 being the highest).

All numbers are used for Voice calls, but for text calls only one number is used. The system applies the following rules to choose which number;

  • If there is only one mobile number, Messenger v5 will use it.
  • If there are two numbers, it will use the one which has the highest priority order.
  • If there are two numbers and both have the same priority order, Messenger v5 will select the contact details that appear at the top of the 'Pupil Contacts' contact screen list.

Groupcall will also use the following Email address section in Integris...

Email address details will again be selected from the "Family - Parent/Guardian" the location field is labelled "E-Mail".

Similar rules will be applied to email addresses as are applied to the selection criteria for mobile phones.

Location of Fields within G2

Field_Location_G2