Message Frequency

Messenger v5 allows you to control how many times an individual contact receives a message;


  • If you are sending a whole school message, you may not wish parents with more than one child to get the same broadcast message more than once. You would therefore select 'Once per Parent' for this type of message so that each family get the message once only.


  • If you are sending a personalised message, you want each contact to receive one message per child so any personalisation information is correct. You would therefore select the 'For each Student Parent combination' for personalised messages.
  • It is imperative, when sending an absence or detention message, that you select “For each Student Parent combination” as the message frequency.