Faqs

Emerge for Parents

I have more than one child – can I have a single login?

  • If your children are all at the same school then you will see them all automatically under the same login. Click here to troubleshoot.
  • If your children are at different schools that subscribe to Emerge for Parents, you have the option to link the second (or third etc) invites you receive to the same login. Click here for more information.
  • You will only get one invitation per school.

Can another person have their own login details to access my/our children’s information?

  • Emerge for Parents only shows those people that have current Parental Responsibility (PR) for a child. This is a legal requirement.
  • Anyone who has PR will be allowed to see the child(ren) and will have their own login.
  • We do not recommend shared logins are used.
  • Anyone who does not have PR, such as a Grandparent or other family member, will not be able to have a login of their own, however you can show them information on your device when you are with them if you would like to.
  • Anyone who may at one time have had PR, which has now been rescinded, will not be able to see the children for which they once had access.
    • If for example, the child's father had PR and signed up for an account and then later had PR rescinded by a court, their login to Emerge for Parents would still work, however they would not see the child for which PR has been removed.
    • In the case of a change to PR, you should make sure the school are advised so that the school filing systems can be updated.
    • You can also ask the school to revoke an Emerge for Parents user account so that the relevant person can not login at all.
  • In all cases, the school system must reflect the current arrangements for Parental Responsibility to ensure that Emerge for Parents has access to the correct information and access rights.