Category Archives: Xporter

Next Steps…

If you need any further assistance or get in to any difficulty, then please contact Groupcall Support. If the issue affects Groupcall Partner products you should refer to the support arrangements for that specific Groupcall Partner.

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Xporter – Technical Contact Details

During the Xporter installation process, Groupcall provides the end customer the opportunity to enter in their contact details. We understand the importance of your privacy and this document will help answer any key questions you might have about providing these contact … Continue Reading

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Xporter Installation

In order to download the Xporter application, you will need a link from the Local Authority or Groupcall Partner that is providing Xporter to you. You should have been sent that link along with a request to visit this page. … Continue Reading

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Xporter Pre-Requisites

Where should I install Groupcall Xporter? Groupcall recommends, where possible, that Xporter is installed on the MIS server. This will reduce potential complexity connecting to the MIS and will ensure that the Xporter installation is as highly available as the … Continue Reading

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Use of Data

The Use of Data policy is provided for schools to ensure that, as data controllers they have the ability to share data, and that they consider there to be appropriate measures in place, ensuring that the data is held securely and confidentially. … Continue Reading

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Upgrading XVault

Due to the nature of most deployments XVault does not currently auto-update.  When you log into the Web Management Interface you will be advised if a newer version is available.  Groupcall recommends that you run the latest version of XVault … Continue Reading

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XVault and Xporter

You will need to deploy Xporter to your schools in order to connect them to XVault. Depending on your configuration you will either need Xporter or the Xporter SIF Agent. Either can be installed where the other is already present. … Continue Reading

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Next Steps…

If you need further assistance please contact your Groupcall Partner or Local Authority who provides Xporter to you in the first instance; they may be able to help you, or they can contact Groupcall Support on your behalf. Email, support@groupcall.com or call … Continue Reading

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Xporter Browser Cookies

Groupcall Xporter is not a browser-based service and therefore does not rely upon Internet browser cookies for any functionality.

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Xporter Data Lifecycle

Your data’s point of origin remains in the controlling system and is transported via Groupcall Xporter based upon agreed rules, in-line with 3rd party specification. Data deltas are cached in Groupcall Xporter for an agreed time period in-line with 3rd … Continue Reading

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