Category Archives: Uncategorized

How to Send an Xpression from Messenger

When you have parents using Groupcall Xpressions, you will want to take advantage of the cost saving and efficiency capabilities available to you by sending your parents an Xpressions Message where possible. An Xpression is simply another type of messaging … Continue Reading

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Add a New Message – from Advanced Messaging

When you are sending a message using the Advanced Messaging screens in Messenger, you have the option of saving that message to the Message Library to recall in future. This is useful if you are sending a message but realise … Continue Reading

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What is a Messenger v5 eCard?

Messenger eCards give you the ability to send rewards, merits, certificates, thank you cards, reminders and more to your students and their parents. There are over 20 professionally designed eCard templates built in to Messenger (some of which are shown … Continue Reading

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Messenger API / Web Service Details

The following page provides and overview of the API used to connect to synchronise data with and to send a message via Groupcall Messenger Data Sync This web-service is on the following address (http or https) https://messengerOnline.groupcall.com/WebServices/Data.asmx dataChange The dataChange … Continue Reading

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What is Groupcall Alert?

Groupcall Alert is used by several organisations and provides an easy-to-use solution for customer and contractor communication. The system gives businesses the ability to send text messages (SMS), emails and automated voice calls to the mobile phones and landlines of … Continue Reading

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Emerge Demo Devices Background

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Use of SQL Triggers

Groupcall XVault will continue to operate if the SQL database has triggers created within it; you should exercise caution in not causing excessive or recursive locks when invoking triggers.  The safest approach with triggers is to cause a change to … Continue Reading

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Dashboard 2013.8

Dashboard 2013.8a released on 29th August 2013 and introduces new functionality to proactively identity failed Emerge Service Bus connection that could manifest in a very small number of cases when we release an updated version of Groupcall Emerge result from … Continue Reading

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Messenger 5.3 Hotfix 20130823

Increase timeout on e1 requests from 5 minutes to 10 to accommodate larger scottish schools Improved error handling on sync response errors Resolved issue causing repeat SIF_Register on native SIF zones Limited concurrent sync requests to six to reduce workload … Continue Reading

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Messenger 5.3 Hotfix 20130822

Changes to core sync behaviours to improve e1 sync error handling and monitoring

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