Category Archives: Messenger v5

Messenger 1509 Release Note

The new term is fully upon us, so here are some updates to help you out! We continually improve Messenger based on your feedback – thank you for taking the time to send it in. This update contains mostly performance … Continue Reading

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Send to Xpressions from Messenger

Once Xpressions is enabled for your Messenger account, sending a notification to the app of parent users is simple – it will happen automatically from Wizards, and in Advanced Messaging you simply tick an extra option to select ‘Xpressions’ as … Continue Reading

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Route Messenger email replies to an individual email address

When individual users send emails, you may wish for any replies to go to that user’s inbox as opposed to a central email address. This setting is off by default, so to enable it you need to go to ‘Tools’ > … Continue Reading

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Edit Existing Messages

If you would like to further personalise the messages that are built in to Messenger, then you can do so from here. You can also edit any message that may have been created for your school in the past. Navigate … Continue Reading

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Add a New Message – from Advanced Messaging

When you are sending a message using the Advanced Messaging screens in Messenger, you have the option of saving that message to the Message Library to recall in future. This is useful if you are sending a message but realise … Continue Reading

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Add a New Message – from Wizards

When you are sending a message using any of the wizards in Messenger, you have the option of saving that message to the Message Library to recall in future. This is useful if you are sending a message but realise … Continue Reading

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Add a New Message – via Library Manager

To add your own messages to the Message Library using the Library manager. Navigate to the Tools Menu and select ‘Message Library’; Click ‘New Message’ at the top right. Choose a Category from the dropdown list or type a new … Continue Reading

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Assign Message Categories to Wizards

In order to optimise message sending when using Wizards you need to assign categories to display in relevant wizards. You could assign all categories to all wizards if you wish, but this may slow down your message sending experience and … Continue Reading

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Message Library Manager

Accessed via Tools > Message Library, from this area you can add new saved messages or edit existing saved messages as well as control which Wizards have access to each set of messages. Only users that have the Admin user … Continue Reading

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Invite New M5 User Wizard

We have made it even easier than ever to set up new users in Messenger through the introduction of the ‘Add New User’ Wizard. This functionality is only available to Administrators. From the Tools Menu select ‘Add New User’. You … Continue Reading

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