Category Archives: In User Guide

User Preferences Settings

Here users can change their own user settings; this menu item is available to all users and not just Administrators. These settings are used in the preview screen as default when sending messages. The email address is compulsory and will … Continue Reading

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Twitter Integration…when sending messages

There is a selectable option allowing you to ‘tweet’ a copy of an SMS or Email. This will require you to have a twitter account that can be used on behalf of the school (and that has been linked to … Continue Reading

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Welcome Screen

Messenger v5 is very simple and intuitive to use, there are several main components to the system which you will see listed on the Messenger v5 welcome screen:- Send Messages; selecting recipients composing the message sending the message. Incoming; Easily … Continue Reading

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Scheduled Send

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Send Now

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Contact Method – Send To:

Messenger v5 provides you with the ability to easily choose the method and the contacts to whom messages will be sent. You can elect to send the messages to different types of contact held within the system, based on your … Continue Reading

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Edit Contact Details

To edit details for contacts which have been added within Messenger v5 and exist only in the Messenger v5 address Book, simply click on the contact name wherever you see it underlined. You will then see their contact record, along … Continue Reading

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Creating Messenger v5 Groups

From within Messenger v5 you can create your own groups outside of those created dynamically from your source data, allowing you to customise the filtering and add additional contacts as required. Once created, your new group will be displayed in … Continue Reading

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…And Finally

Have you followed Groupcall on Twitter and Facebook? Stay informed, get the latest news, updates and useful tips on all of our products!  

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Next Steps…

If you need any further assistance or get in to any difficulty, please contact your School Administrator. Alternatively, they can contact Groupcall Support on your behalf.

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