Category Archives: Xpressions

Send to Xpressions from Messenger

Once Xpressions is enabled for your Messenger account, sending a notification to the app of parent users is simple – it will happen automatically from Wizards, and in Advanced Messaging you simply tick an extra option to select ‘Xpressions’ as … Continue Reading

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Xpressions MIS Data

If a parent does not have a Mobile phone number and an Email address, they will be unable to use Xpressions as the service uses these 2 pieces of information for account creation. If student photos are not saved, parents … Continue Reading

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Relationships

It is essential that contacts exist as single records with correctly configured relationships for Groupcall Products to get the most out of your MIS data. As far as possible Sibling and Family relationships should be configured. For example, a student … Continue Reading

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Photographs in your MIS

If your MIS does not make use of Photos, Emerge and Xpressions will not be able to make use of its full range of features and so we suggest you have as many student photos as possible in your MIS.

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Contact Details in your MIS

To ensure your MIS data is effective please note the following; Phone numbers If the phone number type/location is not set as ‘mobile’ in the MIS, Messenger, Emerge and Xpressions will not recognise that number as a valid SMS recipient, … Continue Reading

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Xpressions – Enhanced and Core Services

Please note that there are 2 version of the Xpressions service – Core and Enhanced. Core includes messaging functionality. Enhanced adds additional data to the messaging functionality from the MIS to allow parents a full view of their child’s school … Continue Reading

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Emerge Data Updates

When data is recorded it ‘lives’ in one or more possible places and there are a number of factors that affect where it is held. The below information is of a technical nature and is designed to assist technical staff … Continue Reading

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Working with Emerge data

School consent must be obtained when using Groupcall devices to reproduce Emerge faults and data should only be downloaded onto Groupcall devices and appropriate security measures, including strong password complexity, must be applied.  This data should be removed by logging … Continue Reading

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Xpressions – Parent Marketing Material

Below is a collection of materials aimed at parents for schools to email, print or otherwise distribute to help promote the availability of Groupcall Xpressions and get parents registered and using the service! Please note that there are 2 version of … Continue Reading

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Emerge for Parents – User Account Registration

When your school has installed the required software on their server, they will send out an invitation for you to use the Emerge for Parents service. If you have not yet received an invitation, please speak to your school, bearing … Continue Reading

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