Category Archives: Emerge

Using Emerge

We have made Emerge to be fairly intuitive and we think you will be able to see how easy it is to use, but just in case you need a hand, or simply want to see what its like before … Continue Reading

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Using Emerge for the First Time

The first time Emerge is used, it will download all of the information from the MIS. It won’t do this every time you use it, but it will do it periodically based on the different types of information it uses. … Continue Reading

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Logging in to Emerge – Demonstration Database

iOS Android Windows 8.1 Login to the Demonstration server. iOS devices will ask you if you would like to connect to the demonstration server. Select Yes. Android devices require you to choose ‘Demo’ from the top right of the screen. … Continue Reading

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Installing Emerge on Android

To use Google Play, Android requires you to have a Gmail account. If you need advice on how to configure your android device in general, there is a wealth of information available on the internet. Groupcall do not offer generic … Continue Reading

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Emerge Server Installation

You should refer to the Emerge Pre-Requisites section ensure you have met relevant pre-requisites and you have selected the best place in your school’s environment to install the Emerge Server service. Talk me through the Installation… Please contact Groupcall to … Continue Reading

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Emerge Log Viewer

This software is the tool that logs all activity for the Groupcall Emerge service. It will display any device connection attempts, together with specific user details and data fetching. This can be used for troubleshooting as it will also display … Continue Reading

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Groupcall Management Console

This software is the tool used to setup and maintain emerge devices, users and groups which will be used within the school system, alongside any additional settings and options needed. This runs off a newly installed service “Groupcall Emerge Service”. This … Continue Reading

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Emerge Remote Wipe and Deactivation

Some second line defences have been built in to the functionality of Emerge to maintain data security in the event of device loss and or personnel changes. If the device is lost or stolen, Emerge can be remotely deactivated and … Continue Reading

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Emerge Encryption

Emerge has its own dedicated encryption facility, it does not rely on encryption facilities provided by the device. Sensitive data is encrypted using AES 128 (Advanced Encryption Standard) which is the government standard for the UK. Using this method, MIS … Continue Reading

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Emerge Two-Factor Authentication

Emerge uses Two-Factor Authentication. This means using two independent methods of identification (i.e. something you have and something you know!). All iOS and Android devices are hard coded with a globally unique string called the Device UDID – something you … Continue Reading

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