Category Archives: Emerge

Emerge and iOS7

iOS7 is available to; – iPhone 4 and above – iPod 5th Gen and later – iPad 2 and above From September 18th 2013, a new version of the Apple Operating System was made available to newer Apple devices. Along with this … Continue Reading

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Log in to Emerge on a Device

Once your device has been accepted into the Emerge Management Console by your Groupcall Administrator/Network Manager you will need to log in to Emerge. You should have been given 3 pieces of information in order to do this; Emerge Service … Continue Reading

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Emerge Network Infrastructure

Every school/establishment running Emerge is set up in a slightly different manner.  In order to make sure that Emerge can communicate across your network it is important that you provide us with the following information and can make the required … Continue Reading

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Emerge Supported Management Information Systems

Currently Emerge Mobile, when accessed via an app on a smartphone or tablet, supports Capita SIMS and Advanced Learning CMIS.   Currently Emerge Desktop is supported with Capita SIMS only.   A Note of Caution – Due to the way in which the Serco ePortal … Continue Reading

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Emerge User Account Creation

Emerge will require user accounts to be created to use for accessing data within the App on devices – each user has to login to the device for security purposes. The user accounts should also be linked to staff accounts … Continue Reading

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Uninstall Emerge from Your Device

 

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Obtaining the Emerge Device Identifier

This process differs slightly between device and platform. If you have previously run the App on the device in question against the demo data, then you should perform the following process on a clean device. To do this we recommend … Continue Reading

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Device Identifier – What is it?

All devices to be used for Emerge within the school will be required on the allowed devices list in the Management Console. Each device has a unique identifier (called a UDID or a Device Identifier) which tells the console if … Continue Reading

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Want to try Emerge with your school’s live data?

Don’t forget that you can have a free trial of Emerge in your school using live data (as opposed to the demo data you will access as detailed in this guide). To arrange this contact our sales team today!

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Security when using Emerge on the Demonstration system

On the demonstration system, the user credentials are automatically entered and remembered for you making it easier to access dummy data; however on a live system the security is much tighter. In a school implementation, the system is configured to … Continue Reading

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