Category Archives: Data Security

Working with Emerge data

School consent must be obtained when using Groupcall devices to reproduce Emerge faults and data should only be downloaded onto Groupcall devices and appropriate security measures, including strong password complexity, must be applied.  This data should be removed by logging … Continue Reading

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Working with Xporter extract data

Encryption of data must be carried out using 7-zip AES encryption prior to transfer to Groupcall systems.  A new GUID should be generated and used as an encryption key in each case and note must be kept of any further … Continue Reading

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Emerge Remote Wipe and Deactivation

Some second line defences have been built in to the functionality of Emerge to maintain data security in the event of device loss and or personnel changes. If the device is lost or stolen, Emerge can be remotely deactivated and … Continue Reading

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Emerge Encryption

Emerge has its own dedicated encryption facility, it does not rely on encryption facilities provided by the device. Sensitive data is encrypted using AES 128 (Advanced Encryption Standard) which is the government standard for the UK. Using this method, MIS … Continue Reading

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Emerge Two-Factor Authentication

Emerge uses Two-Factor Authentication. This means using two independent methods of identification (i.e. something you have and something you know!). All iOS and Android devices are hard coded with a globally unique string called the Device UDID – something you … Continue Reading

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What is the Data Broker Service?

The Groupcall Data Broker Service (DBS) is a secure and self-configuring platform allowing ad-hoc movement of data between over 800 schools and other organisations such as Groupcall partners, Academy Groups, or Local Authorities. Groupcall DBS is typically used where a … Continue Reading

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Groupcall Support Personnel & Data Security

The Support team at Groupcall are able to resolve or advise you on any technical issues that you encounter while using Groupcall products, however they are unable to advise on any other issues affecting Groupcall Partner products and in such instances … Continue Reading

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Use of Data

The Use of Data policy is provided for schools to ensure that, as data controllers they have the ability to share data, and that they consider there to be appropriate measures in place, ensuring that the data is held securely and confidentially. … Continue Reading

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The Data Protection Act

The 8 core Data Protection Act principles are: Personal data shall be processed fairly and lawfully and, in particular, shall not be processed unless – at least one of the conditions in Schedule 2 is met, and in the case … Continue Reading

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Data Protection Impact Levels

With all Government and public sector systems there is a need to make sure that information stored in them is appropriately protected.  ‘Appropriate’ could range from: open to the public; to patient records; right through to highly secret national security … Continue Reading

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