Blog Archives

XVault Application

The server on which the XVault application is installed on should be physically secured and appropriately configured to prevent unintended access. XVault only permits incoming connections to its Web Services interface and to its web-based management console. XVault will make outgoing … Continue Reading

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XVault Database

The XVault database should be located on a physically secure server that is appropriately configured to prevent unintended access. Each system accessing the database requires a separate SQL user account with a strong password. Systems reading data from the XVault … Continue Reading

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How does XVault know what to collect?

XVault supports multiple collection templates.  Each collection template specifies what SIF data objects to collect, when to collect them and whether to also listen for events generated by the source agents. XVault supports one collection template per SIF Zone – … Continue Reading

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About XVault

This section introduces Groupcall XVault and explains what it does, how to install it and how to get data into and out of it.

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Messenger v5 Contact Attributes

You can easily manage the attributes of the contacts in Messenger v5. Contact Attributes are ‘tokens’ – essentially these work in a similar way to a mail merge. For example, you may wish to setup a group message to remind … Continue Reading

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Emerge Network Infrastructure

Every school/establishment running Emerge is set up in a slightly different manner.  In order to make sure that Emerge can communicate across your network it is important that you provide us with the following information and can make the required … Continue Reading

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Emerge Supported Management Information Systems

Currently Emerge Mobile, when accessed via an app on a smartphone or tablet, supports Capita SIMS and Advanced Learning CMIS.   Currently Emerge Desktop is supported with Capita SIMS only.   A Note of Caution – Due to the way in which the Serco ePortal … Continue Reading

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Emerge Title

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Emerge Server Installation

You should refer to the Emerge Pre-Requisites section ensure you have met relevant pre-requisites and you have selected the best place in your school’s environment to install the Emerge Server service. Talk me through the Installation… Please contact Groupcall to … Continue Reading

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Emerge Log Viewer

This software is the tool that logs all activity for the Groupcall Emerge service. It will display any device connection attempts, together with specific user details and data fetching. This can be used for troubleshooting as it will also display … Continue Reading

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