Blog Archives

Recommended MIS Security Settings for Xporter

Because Groupcall Xporter is a versatile data extraction tool and provides data extracts for a very wide variety of systems the support requirements can be very complex and vary depending on what Xporter is being used for and where it … Continue Reading

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IDaaS Login v1.4.1

Released 2015-08 Login experience First time users are prompted to change their password on first login. Users with an expired password or one that doesn’t meet the complexity policy are prompted to change password at login. Added support to authenticate IDaaS username … Continue Reading

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Edit Existing Messages

If you would like to further personalise the messages that are built in to Messenger, then you can do so from here. You can also edit any message that may have been created for your school in the past. Navigate … Continue Reading

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Add a New Message – from Advanced Messaging

When you are sending a message using the Advanced Messaging screens in Messenger, you have the option of saving that message to the Message Library to recall in future. This is useful if you are sending a message but realise … Continue Reading

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Add a New Message – from Wizards

When you are sending a message using any of the wizards in Messenger, you have the option of saving that message to the Message Library to recall in future. This is useful if you are sending a message but realise … Continue Reading

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Add a New Message – via Library Manager

To add your own messages to the Message Library using the Library manager. Navigate to the Tools Menu and select ‘Message Library’; Click ‘New Message’ at the top right. Choose a Category from the dropdown list or type a new … Continue Reading

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Assign Message Categories to Wizards

In order to optimise message sending when using Wizards you need to assign categories to display in relevant wizards. You could assign all categories to all wizards if you wish, but this may slow down your message sending experience and … Continue Reading

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Message Library Manager

Accessed via Tools > Message Library, from this area you can add new saved messages or edit existing saved messages as well as control which Wizards have access to each set of messages. Only users that have the Admin user … Continue Reading

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Invite New M5 User Wizard

We have made it even easier than ever to set up new users in Messenger through the introduction of the ‘Add New User’ Wizard. This functionality is only available to Administrators. From the Tools Menu select ‘Add New User’. You … Continue Reading

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Unresolved Attendance Wizard

This wizard allows you to send a message to a group based on unresolved absence codes in a given date range. This includes codes such as ‘N’. DfE guidance on this matter states; Code N: Reason for absence not yet … Continue Reading

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